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How to Find and Contact Amazon Live Customer Chat

11:22 AM

Need help with an Amazon order? Finding the link to access Amazon customer chat can be tricky. See our tutorial for the steps to get help right away!

How to Find and Contact Amazon Live Customer Chat

How to Reach Amazon Customer Chat


1) Log into your Amazon account.

2) Scroll to the bottom of any page and click on the "Help" link.

How to Find and Contact Amazon Live Customer Chat




3) Browse help topics for "Need More Help?" link.

How to Find and Contact Amazon Live Customer Chat


4) Click on the tab that says "An Order I Placed".

How to Find and Contact Amazon Live Customer Chat


5) Pick the order you would like to inquire about and choose the best options from the drop down.  (Not inquiring about a particular order? That's OK. You can still use these options to reach someone and specify what you need when you reach someone.) Then click the "Chat" button at the bottom.

How to Find and Contact Amazon Live Customer Chat



That's it! You should be speaking with an Amazon chat rep within minutes, if not seconds. 

Need more help with Amazon? See our guides to:

How to Cancel an Amazon Subscribe and Save Order that Has Already Shipped
How to Save Money with Amazon Subscribe and Save
How to Save Money with Amazon Prime Pantry


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